Terms & Conditions

1. Acceptance of Terms

By accessing or using GoSirat, you agree to these Terms & Conditions.

If you disagree with any provision, you must discontinue use of the Platform.

2. Nature of the Platform

GoSirat is a technology platform that connects parents, schools, and independent transportation providers. GoSirat does not own, lease, or operate transportation vehicles and is not a transportation company or common carrier.

3. Independent Transportation Providers

Drivers are independent service providers and remain responsible for:

• Driving safely
• Vehicle maintenance
• Valid licenses
• Insurance
• Traffic law compliance
• Passenger safety

4. Parent Responsibilities

Parents agree to:

• Provide accurate child information.
• Maintain updated pickup/drop-off locations.
• Keep emergency contacts current.
• Ensure subscription payments are made on time.
• Review assigned Guardian information.
• Report safety concerns promptly.

5. School Responsibilities

Partner schools remain responsible for:

• Student attendance
• Campus supervision
• Internal release procedures
• Student verification
• Compliance with school policies

6. Payments & Subscriptions

Subscription fees are processed through approved payment providers.

Failure to pay may result in suspension or termination of services.

Subscription fees are securely processed through approved payment providers.

7. Platform Availability

GoSirat strives for continuous availability but does not guarantee uninterrupted service.

Temporary interruptions may occur due to:

• Maintenance
• Network issues
• Third-party failures
• Force majeure events

8. Driver Verification

GoSirat performs verification using available documentation and screening procedures.

Verification should not be interpreted as a guarantee of future conduct, driving behavior, or performance.

Parents acknowledge that no screening process can eliminate all risks.

9. GPS Tracking

GPS tracking depends on:

• Mobile networks
• GPS satellites
• Device hardware
• Internet connectivity
• Third-party mapping services

GoSirat does not guarantee complete accuracy or uninterrupted tracking.

10. QR Verification

QR verification is an additional safety feature.

It does not constitute a legal guarantee of identity or prevent all unauthorized actions.

Parents and schools should continue exercising reasonable caution.

11. Limitation of Liability

To the fullest extent permitted by applicable law, GoSirat, its directors, officers, employees, affiliates, contractors, licensors, and partners shall not be liable for:

• Traffic accidents
• Personal injury
• Death
• Property damage
• Delays
• Missed pickups
• Vehicle breakdowns
• Guardian misconduct
• School administrative decisions
• Internet interruptions
• GPS inaccuracies
• Data loss
• Business interruption
• Emotional distress
• Indirect, incidental, special, exemplary, punitive, or consequential damages

Where liability cannot legally be excluded, GoSirat's maximum aggregate liability shall not exceed the total amount paid by the user to GoSirat during the three (3) months immediately preceding the event giving rise to the claim.

12. Indemnification

Users agree to defend, indemnify, and hold harmless GoSirat and its directors, officers, employees, affiliates, contractors, and partners against any claims, losses, damages, liabilities, legal fees, or expenses arising from:

• misuse of the Platform;
• violation of these Terms;
• disputes between users;
• inaccurate information provided by users;
• violation of applicable laws.

13. Force Majeure

GoSirat shall not be liable for failures caused by events beyond its reasonable control, including:

• Natural disasters
• Government actions
• Civil unrest
• Pandemics
• Telecommunications failures
• Internet outages
• Power failures

14. Governing Law

These Terms shall be governed by the laws of the Islamic Republic of Pakistan.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.